Refund policy
Return & Refund Policy
At Baba’s Store, we strive to ensure complete customer satisfaction by providing high-quality products. However, if you are not fully satisfied with your purchase, we are here to help.
Returns
You may request a return within 7 days of receiving your order, subject to the following conditions:
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The item must be unused, unworn, and in original condition
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All original tags, packaging, and accessories must be included
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The product must not be damaged, altered, or washed
Certain items are non-returnable, including:
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Customized or made-to-order products
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Items purchased on sale or clearance (unless defective)
Refunds
Once your returned item is received and inspected:
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We will notify you regarding the approval or rejection of your refund
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If approved, your refund will be processed within 5–7 business days
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The amount will be refunded via the original payment method
Exchange Policy
We offer exchanges only in the following cases:
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Defective or damaged items
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Wrong item received
Exchange requests must be made within 7 days of delivery.
Shipping Costs
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Customers are responsible for return shipping costs unless the item is defective or incorrect
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Original shipping charges are non-refundable
Damaged or Incorrect Orders
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with:
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Order number
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Clear photos of the product
We will arrange a replacement or refund accordingly.
Order Cancellation
Orders can be canceled before dispatch only. Once shipped, the order cannot be canceled.
Contact Us
For any return or refund queries, please contact us:
- Email: babasstore2@gmail.com
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Phone/WhatsApp: 0300-1234531